F . A . Q
Do You Have any Question?
Please read questions bellow and if you can not find your answer, please send us your question, we will answer you as soon as possible.
F.A.Qs
We specialize in handcrafted accessories made from natural materials such as sea stones, amber, fossils, marine black oak, and horn. Our collection includes bracelets, chains, and other unique pieces, all designed to reflect natural beauty and craftsmanship.
To place an order, simply browse our collection, select the items you'd like to purchase, and add them to your cart. Once you're ready, proceed to checkout where you can enter your shipping details and payment information to complete the order. If you have any questions during the process, feel free to contact us!
Yes, we offer worldwide shipping. We work with reliable shipping carriers to ensure your order arrives safely and on time, regardless of your location. Shipping costs and delivery times may vary depending on the destination, so please check our shipping policy for more details.
Yes! We offer customization options for many of our products. If you have a specific design or material in mind, feel free to reach out to us, and we’ll do our best to create a personalized piece just for you. Contact us through our store's communication channels to discuss your requirements.
Other Questions
The processing time for orders is typically 1-3 business days. Once your order is shipped, delivery times will vary depending on your location. You will receive a tracking number to monitor your package's progress. Please refer to our shipping policy for more detailed delivery information.
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We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. All transactions are processed through secure, encrypted payment systems for your safety.
To ensure the longevity of your accessories, avoid exposing them to water, perfumes, and harsh chemicals. Store them in a dry place when not in use, and clean them gently with a soft cloth. Each product may have specific care instructions based on the materials used, so be sure to check the individual care instructions for each item.
